Effective Date: June 17, 2026

Privacy Policy for Hypemuse

Last updated: June 17, 2026

Shuling Technology Co. Limited ("we," "us," or "our") operates the Hypemuse mobile application (the "App"). This Privacy Policy explains how we collect, use, share, and protect your information when you use Hypemuse, and the rights you have over your information.

By creating an account or using the App, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the App.

1. Who We Are

Hypemuse is a community and marketplace for anime and cosplay creators and fans. The App lets you discover creators, browse and share content, message other users, and book creator services.

Data Controller: Shuling Technology Co. Limited, 2464 Royal Ln. Mesa, New Jersey 45463 Contact: support@hype-muse.com

2. Information We Collect

2.1 Information You Provide

• Account information: your name, email address, and/or phone number (including country code), and a password when you register. If you sign in with Google or Apple, we receive your name and email from that provider.
• Profile information: username, profile photo, and biography ("bio") you choose to add.
• Content you create: posts, images, photos, files, comments, and other content you upload or share, including content shared in chats.
• Messages: the content of messages, images, and files you send to other users through our in-app chat.
• Bookings and transactions: records of the creator services you book and your booking history.
• Customer support: information you provide when you contact us or report an issue, including any screenshots or descriptions you submit.

2.2 Information Collected Automatically

• Device and push identifiers: a push notification token (Firebase Cloud Messaging registration token) used to deliver notifications to your device.
• Account identifiers: a unique user ID associated with your account.
• Basic technical data: information necessary to operate the App and maintain your session (such as authentication tokens). We do not use third-party analytics or advertising SDKs, and we do not track you across other companies' apps or websites.

2.3 Information From Third Parties

• Sign-in providers (Google, Apple): when you use social sign-in, we receive limited profile information (name, email) to create and authenticate your account. Sign in with Apple lets you hide your email via Apple's private relay; we honor that.

2.4 Information We Do NOT Collect

To be clear, Hypemuse does not collect your precise or approximate location, health or fitness data, contacts, browsing history outside the App, or payment card details (see Section 6). We do not collect sensitive personal information.

3. How We Use Your Information

We use your information to:

• Create, authenticate, and secure your account;
• Provide core features: the content feed, profiles, following, messaging, and creator bookings;
• Display your profile, posts, and content to other users as you direct;
• Process and manage bookings between users and creators;
• Send push notifications you have enabled (messages, invitations, booking updates);
• Provide customer support and respond to your requests;
• Personalize content and recommendations within the App;
• Maintain safety, prevent fraud and abuse, and enforce our Terms;
• Comply with legal obligations.

Legal bases (UK/EU GDPR): we process your information to perform our contract with you (providing the App), based on your consent (e.g., push notifications), for our legitimate interests (safety, improving the App), and to comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We share it only as follows:

• With other users: your profile, username, photo, bio, posts, and content you choose to share are visible to other users. Messages are shared with the recipients you send them to.
• Service providers who process data on our behalf, under contract:
  • Google / Firebase — authentication (Firebase Authentication) and push notifications (Firebase Cloud Messaging).
  • Apple — Sign in with Apple authentication.
  • Payment processor — to process booking payments (see Section 6).
  • Messaging infrastructure — real-time chat delivery (Pusher/Laravel Reverb).
• For legal reasons: to comply with law, enforce our Terms, or protect the rights, safety, and property of our users and us.
• Business transfers: in connection with a merger, acquisition, or sale of assets, with notice to you.

5. User-Generated Content and Public Information

Hypemuse is a social platform. Content you post (images, posts, comments, profile details) may be visible to other users and the public within the App. Please do not share information you wish to keep private. We provide tools to report content and block users; we review reports and remove content that violates our Terms.

6. Payments

Booking payments are processed by a third-party payment provider through a secure checkout. Payment card details are entered directly with that provider — we never receive or store your full payment card information. We retain only booking records (such as amount, status, and the service booked) associated with your account.

7. Push Notifications

With your permission, we send push notifications about messages, invitations, and booking updates. You can disable them at any time in your device settings.

8. Connected Devices (Bluetooth)

If you choose to connect a compatible Bluetooth wearable device, the App communicates with that device locally over Bluetooth to display images you select. This connection is on-device; we do not collect data from the wearable.

9. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the App. When you delete your account, we delete or anonymize your personal information within a reasonable period, except where we must retain it to comply with legal obligations, resolve disputes, or enforce our agreements.

10. Data Security

We use industry-standard measures — including encrypted connections (HTTPS/TLS) and authenticated access — to protect your information. No method of transmission or storage is 100% secure, but we work to protect your data and limit access to it.

11. Your Rights and Choices

Depending on where you live, you may have rights to:

• Access the personal information we hold about you;
• Correct inaccurate information (you can edit most details in your profile);
• Delete your account and associated personal information (see Section 12);
• Object to or restrict certain processing;
• Data portability;
• Withdraw consent at any time (e.g., notifications).

California residents (CCPA/CPRA): you have the right to know, delete, and correct your personal information, and to not be discriminated against for exercising these rights. We do not sell or share your personal information for cross-context behavioral advertising.

To exercise any right, contact us at support@hype-muse.com. We will respond within the timeframe required by applicable law.

12. Account Deletion

You can delete your account at any time from within the App (Settings → Account → Delete Account), or by emailing us at support@hype-muse.com. When you delete your account, we remove your profile and personal information as described in Section 9. Some content you shared in conversations with others, and records we must keep for legal or fraud-prevention purposes, may be retained as permitted by law.

13. Children's Privacy

Hypemuse is not directed to children under 13 (or the minimum age required in your country), and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact support@hype-muse.com and we will delete it.

14. International Data Transfers

We operate globally, and your information may be processed in countries other than your own. Where required, we use appropriate safeguards (such as Standard Contractual Clauses) for international transfers.

15. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a new "Last updated" date and, where appropriate, notify you in the App. Your continued use of Hypemuse after changes take effect constitutes acceptance.

16. Contact Us

If you have questions or requests regarding this Privacy Policy or your data, contact us:

Shuling Technology Co. Limited Email: support@hype-muse.com Address: 2464 Royal Ln. Mesa, New Jersey 45463